Leider ist diese Job-Anzeige nicht mehr aktiv

Customer Care – Freelance work

ACON’s mission is to inspire children and youth for physical exercise, sports, and outdoor activities. We offer a wide range of high quality and innovative products that get people outside playing games. In addition to our high-quality products, our success is based on professional staff familiar with our products and dedicated to great customer service. We are looking for energetic, detail-oriented, dependable, and motivated contract resource to assist our Customer Care team – resources who have the ability to self-manage and be a great team player: Someone who likes to learn and grow with the business. We are very flexible with hours, but the desired work input would be 0-20 h/week depending on the season. This is a well-suited job for having besides studies.

What are you going to do:

  • Answering chats, and emails to provide excellent customer service; includes handling and resolving customer inquiries and concerns and coordinating resolutions in a professional manner
  • Tracking tickets accurately in a customer service system

Our expectations:

  • Excellent customer service skills and genuine desire to help customers with both pre-sales and post-sales matters
  • Skills and ability to use and learn computer programs, procedures, and processes necessary to provide these services

What we offer:

  • Flexible work hours
  • home office
  • well-suited job for having besides studies

What we ask:

  • No minimum education required
  • A native level German speaker
  • Accuracy, high productivity, and attention to detail
  • Effective communication and pleasant customer service personality
  • Current or prior experience with Zendesk or Microsoft BC / Navi
  • Experience with working in an eCommerce environment
  • Fluent English
  • Other experience in different fields (marketing, R&D)

Apply

To receive more information about this opportunity, please send your resume / CV before 25th of April, 2021.
Resumes have to be written in English.

Extra information

Status
Inaktiv
Education Level
Hauptschule, Realschule, Fachabitur, Abitur, Hochschule/Universität, Andere
Location
Bundesweit
Working hours per week
4 - 20
Type of Contract
Teilzeitjob, Abendjob, Nebenjob/Wochenendjob, Werkstudentenstelle
Responsible for
Customer Service
Profession Sub-category
Kundenservice
Full UK/EU driving license preferred
No
Car Preferred
No
Cover Letter Required
No
Languages
Deutsch

Bundesweit | Kundenservice Jobs | Teilzeitjob | Abendjob | Nebenjob/Wochenendjob | Werkstudentenstelle | Hauptschule | Realschule | Fachabitur | Abitur | Hochschule/Universität | Andere

Registriere dich jetzt!

Du möchtest dich mit nur einem Klick ganz einfach bewerben und immer auf dem neuesten Stand bezüglich neuer Stellenangebote, die zu dir passen, sein? Melde dich jetzt als Student an!

Anmelden

Wir heißen zwar YoungCapital, aber bei uns ist jeder willkommen. Auch wenn du schon etwas mehr Erfahrung hast. Noch mehr Fragen? Check unsere FAQ.