WHAT WE ARE LOOKING FOR
Join our new team at Rheinmetall Cyber Solutions GmbH in Bremen and help us to effectively protect our customers' IT systems against attacks. Comprehensive and fast. To ensure IT security at all times.
- 3rd level support for a new IT security product (Security Appliance HW+SW) Review, classification and processing of 3rd level service requests and tickets
- Proactive solution finding with the customer or service provider
- Coordination and implementation of workarounds in case of incidents in cooperation with the customer
- Creation and development of a knowledge base and improvement of product documentation
- Building the interface to the customers