Working Student (m/f/d) Professional Services – Dutch speaking

To support our Professional Services team at our location in Neustetten, we are looking for a working student (m/f/d) as soon as possible. You will support the team in processing customer requests from the Netherlands and the DACH region for a mobile app. The assignment is possible at our location in Neustetten or location-independent (remote/home office).

Was du machen wirst:

Your Tasks:

  • Pre-qualification/categorization of inquiries
  • Answering the requests as far as possible or escalation to 2nd level
  • Channels: E-mail, social media, app stores
  • Documentation of all requests via ticket tool

Your Skills:

  • Strong IT affinity and interest in web applications and mobile apps
  • Very good knowledge of Dutch and fluent English
  • Good written expression and competent handling of e-mails
  • Security in communication with different stakeholders
  • Quick comprehension and high readiness for fast training
  • Team-oriented, reliable, and independent working method

Advantageous:

  • Study with IT background
  • First experiences in user consulting and support
  • First experiences with ticket or issue tracking systems
  • Good knowledge of the German language
  • Affinity to the automotive sector

Was wir bieten:

  • possibility to work from home (Remote Work)
  • interesting tasks in an agile environment
  • relaxed working atmosphere

Was wir erwarten:

  • fluent in Dutch
  • Kommunikationsstärke
  • Teamfähigkeit
  • fluent in English
  • Keine Erfahrung vorausgesetzt
  • Eingeschriebene/r Student/in an einer staatlich anerkannten Hochschule

Bewerben

Bist du der ideale Kandidat (m/w/d) für diese Stelle? Dann bewirb dich jetzt und wir werden dich so schnell wie möglich kontaktieren.

Extra Informationen

What you can await with us:

No matter where you start with us: We love what we do and therefore do it really well. But we also love the beer after four, joint trips into the big wide world and the fact that we can meet with great pleasure at eye level in the netcare corridors.

What sets us apart are flat hierarchies, short decision-making paths and a lot of curiosity for the latest in IT (as well as for the grill on our roof terrace in Leinfelden). You will quickly take on responsibility here and get enough room for your own ideas.

But just take a look at it all yourself. You can easily apply online via our website. We are looking forward to hearing from you and are already very excited.

Status
Offen
Ausbildungsniveau
Abitur, Hochschule/Universität, Andere
Standort
Berlin
Arbeitsstunden pro Woche
16 - 20
Jobart
Teilzeitjob, Nebenjob/Wochenendjob, Werkstudentenstelle, Minijob
Gehaltsangabe
Zwischen 11,00€ und 13,00€ pro Stunde
Verantwortlich für
Costumer Support
Veröffentlicht am
09-11-2020
Tätigkeitsbereich
IT / Software-Entwicklung / Programmierung, Kundenservice
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Motivationsschreiben erforderlich?
Nein
Sprachkenntnisse
Englisch, Niederländisch

Berlin | IT Jobs | Kundenservice Jobs | Helpdesk Angestellter Jobs | Teilzeitjob | Nebenjob/Wochenendjob | Werkstudentenstelle | Minijob | Abitur | Hochschule/Universität | Andere

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