Will you be the next customer service agent
Are you fluent in German and English and would you like to gain customer support experience at one of the most well-known beauty brands of the Netherlands? Apply for German customer service agent at a great cosmetic firm! Because of Corona you will work from home.
What are you going to do:
As German speaking customer service agent at a great cosmetic firm you will be responsible for all incoming questions and calls especially via email and telephone, sometimes on Social Media. With enthusiasm you will describe the scent of the Ritual of Sakura product line or explain how to create your very own personalized shampoo. Your English must be good as well.
Whoever the customer is, as a German customer service agent you give the customers that relaxed cosmetic feeling. You are someone who is eager to give the right answers with a lot of personal attention. After all, helping customers is your own favorite ritual!
Before you start, you will attempt a writing test which will take you about 60 minutes.
For this position it is important that you are available from Monday to Sunday from 9 a.m. to 9 p.m. Based on a schedule you will be scheduled on different shifts every couple of weeks. This can be from 9 a.m. till 5.30 p.m. or from 12.30 p.m. to 9 p.m. You will receive this planning 4 weeks in advance. So you have to be flexible and able to work in weekends as well.
Because of Corona you will work from home. No worries, they will provide a laptop and in the future this might change. But for now this cannot be a problem for you.
What we offer:
- A salary of €12,20 gross per hour;
- A challenging job;
- Lots of international contacts;
- The chance to build up your cv.
What we ask:
- No minimum education required
- You are immediately available for at least 24 hours a week;
- You have passion for cosmetic;
- You speak German and English fluently.
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
- Education Level
- Hauptschule, Realschule, Fachabitur, Abitur, Hochschule/Universität, Andere
- Ausland: Ausland
- Working hours per week
- 32 - 40
- Type of Contract
- Salary indication
- 12,20€ pro Stunde
- Responsible for
- Handling questions of customers with enthusiasm
- Profession Sub-category
- Full UK/EU driving license preferred
- Car Preferred
- Cover Letter Required
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