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QA & Customer Support Working Student in Berlin

JAM just add music GmbH is looking for a QA & Customer Support Working Student to join our team. We are the company behind Music Maker JAM, the #1 music creation app!

What are you going to do:

  • QA testing new app features on Android/iOS
  • Creating bug reports for development team
  • Providing technical and general support via email
  • Proactive community management to promote positive behaviour
  • Monitoring community violation reports and taking action
  • Keeping updated about new app features, music remix competitions and more

What we offer:

  • A friendly and transparent company culture with highly motivated colleagues
  • An exciting and responsible role with great impact
  • International workplace environment and creative atmosphere

What we ask:

  • Enrolled in a state-recognized university
  • You are an enrolled student at a German university.
  • The right combination of passion and patience
  • You have an eye for detail and can work in a logical and analytical manner
  • You get up to speed with new systems and concepts quickly
  • Fluent in English, both written and spoken, as well as excellent communication skills
  • Background in support and/or working with technology is a plus
  • Available asap and for at least 6 months

Apply

Join our dynamic team and help us build the next big music community!

If you are interested, please send us a cover letter, your CV and other relevant documents (such as certificates).

Extra information

If you want to create amazing user experiences for millions of music fans and creators around the world, and help test fantastic new features then this is the job for you!

We're ideally looking for a student who can work approximately 16 hours per week.

Status
Inaktiv
Education Level
Hochschule/Universität
Location
Berlin
Working hours per week
16 - 17
Type of Contract
Werkstudentenstelle
Salary indication
Zwischen 10,00€ und 11,00€ pro Stunde
Responsible for
You will work closely with a highly competent team, get to know all aspects of global Customer Support and QA app testing. Helping our users have the best experience possible with regards to both the app functionality and reliable support.
Profession Sub-category
Kundenservice
Full UK/EU driving license preferred
No
Car Preferred
No
Cover Letter Required
No
Languages
Englisch, Deutsch

Berlin | Kundenservice Jobs | Kundendienstmitarbeiter Stellenangebote | Werkstudentenstelle | Hochschule/Universität

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