QA & Customer Support Working Student in Berlin
JAM just add music GmbH is looking for a QA & Customer Support Working Student to join our team. We are the company behind Music Maker JAM, the #1 music creation app!
What are you going to do:
- QA testing new app features on Android/iOS
- Creating bug reports for development team
- Providing technical and general support via email
- Proactive community management to promote positive behaviour
- Monitoring community violation reports and taking action
- Keeping updated about new app features, music remix competitions and more
What we offer:
- A friendly and transparent company culture with highly motivated colleagues
- An exciting and responsible role with great impact
- International workplace environment and creative atmosphere
What we ask:
- Enrolled in a state-recognized university
- You are an enrolled student at a German university.
- The right combination of passion and patience
- You have an eye for detail and can work in a logical and analytical manner
- You get up to speed with new systems and concepts quickly
- Fluent in English, both written and spoken, as well as excellent communication skills
- Background in support and/or working with technology is a plus
- Available asap and for at least 6 months
Apply
Join our dynamic team and help us build the next big music community!
If you are interested, please send us a cover letter, your CV and other relevant documents (such as certificates).
Extra information
If you want to create amazing user experiences for millions of music fans and creators around the world, and help test fantastic new features then this is the job for you!
We're ideally looking for a student who can work approximately 16 hours per week.
- Status
- Inaktiv
- Education Level
- Hochschule/Universität
- Location
- Berlin
- Working hours per week
- 16 - 17
- Type of Contract
- Werkstudentenstelle
- Salary indication
- Zwischen 10,00€ und 11,00€ pro Stunde
- Responsible for
- You will work closely with a highly competent team, get to know all aspects of global Customer Support and QA app testing. Helping our users have the best experience possible with regards to both the app functionality and reliable support.
- Profession Sub-category
- Kundenservice
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Cover Letter Required
- No
- Languages
- Englisch, Deutsch
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