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User Assistance Developer Associate (f/m/d) in S/4HANA - limited 1 year in Walldorf


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


About the team 
As part of S/4HANA Enterprise Architecture & Cross Engineering, the S/4HANA Cloud Foundation unit is at the center of S/4HANA Cloud development accelerating innovation delivery. We are the link between efficient cloud application development and ease of consumption by our customers. This includes cloud enablement features for SAP S/4HANA such as extensibility, analytics, and data migration. Furthermore, we drive integration qualities for SAP S/4HANA Cloud integration scenarios as well as cloud development principles. We offer this position within our S/4HANA Cloud Foundation UA team limited to one year.

The Role 
If you are a customer-focused user assistance developer or technical writer, have a strong interest in software, and would like to work in a high-paced environment of a multinational area, then we’d like to receive your application. We cultivate an open and communicative atmosphere in our User Assistance (UA) developer team, where each team member works independently but cooperates closely across locations and roles. You’ll receive training in the technical and other aspects related to user assistance that are relevant for your job. Your tasks will be as follows:

  • Proofreading and editing content for usability, readability, and linguistic correctness 
  • Creating user assistance (UA) deliverables (both text and multimedia) in close collaboration with the development teams, UX designers, and other stakeholders to enable users to implement, manage, and use SAP software
  • Ensuring that the UA deliverables are of high quality, adhere to standards and guidelines, and are written in style and tone appropriate for the product and audience according to target group and target market
  • Defining terminology that is simple, consistent, and conforms to industry standards
  • Acting as an advocate for an excellent user experience

You can be a part of our committed UA team in this exciting UA journey and support us in achieving our goals. 

In our team, we practice a trust-based working model. If you need to work flexibly from another location or at another time, you can agree on this with your manager. 


Role Requirements

  • A good to excellent bachelor’s or master’s degree in technical communication or a related subject or a language-based university degree
  • Ideally first-language proficiency in English, or excellent written and spoken skills in English, preferably with excellent written and spoken skills in German
  • The ability to express complex technical information in a clear and precise manner
  • Computer skills: XML, MS Office, Wikis, CMS
  • Outstanding communication, writing, and grammar skills
  • The ability to work to tight deadlines, deliver on time, and ensure high quality
  • A willingness to acquire extensive product knowledge and learn new skills at short notice
  • Experience in technical writing
  • Knowledge in structuring information or creating user assistance deliverables would be an advantage
  • Extended computer skills as DITA, GitHub or any knowledge in programming languages or graphic tools


Your set of application documents should contain a cover letter, a resume in table form, high school and university diplomas, and if available, references from former employers (including internships). Please describe your foreign languages skills, computer programs or programming languages you work with, or any experiences in technical writing. 


Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Extra Informationen

IT / Software-Entwicklung / Programmierung, Kundenservice
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