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Working Student (f/m/d): Global Delivery Operations Education - Customer Service in Düsseldorf

Jobbeschreibung

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

 

PURPOSE AND OBJECTIVES
Global Delivery Operations (GDO) Education role will keep the promise and create customer delight by providing exceptional customer experience and leveraging operational excellence. In order to execute the education strategy to drive user adoption through enhanced blended Learning in the Cloud as well as On Premise, SAP drives continually to simplify and automate the business operations in line with the changing businesses.

 

EXPECTATIONS AND TASKS
Your job would entail supporting the Customer Service team in one or more of the following tasks: 
•    Proctoring certification events
•    Maintenance of our customer data base
•    Maintenance and support of the certification business (e.g. printing the certificates, …) 
•    Support Special 


EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

You are a currently enrolled student at a university or a university of applied sciences:

•    Student (f/m/d) at a university or a university of applied sciences
•    Computer skills: Advanced MS Office skills,
•    Language skills: fluent German, English skills optional      
•    Soft skills: availability on Friday (mandatory), strong team working skills, reliable, open-minded, strong communication skills

 

Then YOU are the right candidate for this position. We are looking forward to your application and getting to know you.


Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please describe as well your experience and skills in foreign languages and computer programs / programming languages.

 

#Workingstudent #Werkstudent #Germany #Deutschland #Student

 

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Extra Informationen

Status
Inaktiv
Standort
Düsseldorf
Jobart
Praktikum
Tätigkeitsbereich
IT / Software-Entwicklung / Programmierung, Kundenservice
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Anschreiben
Nein

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