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Business Support Associate at SAP Innovation Services and Solutions (f/m/d) in Walldorf


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.


Are you interested in helping world-class enterprises solve their most complex business challenges, blaze disruptive new trails and bring their company’s vision to life? At SAP Innovative Business Solutions (IBSO), our mission is to empower visionary enterprises to achieve their greatest goals through software innovation. Our experts develop unique, leading-edge software solutions in collaboration with our clients – from discovery to delivery – to create tailored, high-value software that is backed by the power of SAP. We make innovation real by using the latest technologies around the Internet of Things, blockchain, artificial intelligence / machine learning, and big data and analytics. And we deliver our solutions quickly by employing an agile development approach.

The Global Operations Team within Innovation Services and Solutions provides a service-oriented operational framework and support structure as well as business insights to enable ISS to execute efficiently. Our tasks include tools and reporting, sales operations, process methodology & governance, compliance, 3rd party administration, contract support, resource management and knowledge management. We are looking for a Business Support Associate to strengthen the ISS Operations Team in EMEA/MEE.


  • Coordinate and moderate governance councils for projects
  • Document council decisions as well as conditions of approval and follow-up on action item fulfillment
  • Reflect changes in the approval process and the delegation of authority
  • Analyze and simplify tool landscape for operational tasks
  • Provide business insights via analytical dashboards and reporting
  • Support in process analysis and improvement initiatives


Required skills

  • Excellent communication, facilitation and presentation skills
  • Excellent German and English skills, written and verbal
  • Strong analytical skills, also with related tools (e.g. SAP Analytics Cloud)
  • High degree of flexibility and integrity

Preferred skills

  • Strong customer focus, teamwork and collaboration.
  • Drive for results - self-motivated individual with a “can-do” attitude
  • Ability to work under pressure with accuracy and commitment
  • Ability to work independently and in a virtual team (intercultural skills)


  • Experience conducting business process analysis and provisioning of BI Reporting and Dashboards​​​​​​​


Success is what you make it. At SAP, we help you make it your own.

A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

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IT / Software-Entwicklung / Programmierung
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Walldorf | IT Jobs | Karrierestarter

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