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French-speaking Operations - Working Student / Internship (m/w/x) in Berlin

HeavenHR, founded in 2015, is a fast-growing, dynamic SaaS HR-Tech startup in Berlin Kreuzberg, supported by experienced business angels and international investors. It was only last year that we successfully completed our Series B financing from Allianz X. Our innovative HR software is revolutionizing all areas of HR management. Whether holiday administration, payroll or the creation of new employees; HeavenHR's unique software simplifies many processes, saving users time and money - all on one platform! More than 1,000 SME customers are already using HeavenHR. To support our team, we are looking for a French-speaking Operations Working Student / Intern (w/m/x) , that maintains good and positive relationships with our French-speaking market.

Was du machen wirst:

Your duties:

  • Help solve our French customers queries in a timely manner via phone and email (this can include software or billing inquiries)
  • Take ownership and be given special projects from day 1 and collaborate closely with our Leads of Operations and HR (as you grow in the position, so will your responsibilities)
  • Gain knowledge and develop best practices on how to maintain lasting and trusting customer relationships
  • You love speaking to people on the telephone and like making French customers happy
  • Support with our Operations and HR teams in their day-to-day tasks

Your background:

  • You're a Bachelors or Masters student enrolled / completed in Business Development, Economics, or Human Resources or have previous experience in working with business operations, HR, or financial services
  • You're a native French speaker but as a plus, you enjoy speaking English and / or German
  • "Hands-on" mentality, you will jump in where you are needed most and solve the problem
  • You are eager to learn and have the ability to work independently in an organised and structured way
  • You have a persuasive nature and love to communicate with others
  • Proficient knowledge of Google Apps (Gmail, Docs, Spreadsheets)
  • You have a high willingness to learn and perform

Our Heaven includes:

  • The opportunity to work in a start-up supported by strong and well-known investors
  • Have the chance to contribute your ideas proactively and benefit from a steep learning curve
  • Take responsibility and actively shape the success of HeavenHR
  • Cooperation in a highly motivated and international team from over 14 nations
  • Flat hierarchies
  • A spacious, dog-friendly office loft in Berlin Bergmannkiez, Kreuzberg
  • Refreshing drinks, fresh fruit, delicious snacks and regular team events

Ready to get started?


Was wir bieten:

  • Company parties
  • Dog friendly
  • Flat hierarchies
  • Fresh drinks
  • Yummy snacks
  • startup environment

Was wir erwarten:

  • Fachabitur
  • Resume
  • Motivation Letter

Bewerben

Bist du der ideale Kandidat für diese Stelle? Dann bewirb dich jetzt und wir werden dich so schnell wie möglich kontaktieren.

Extra Informationen

Status
Inaktiv
Ausbildungsniveau
Fachabitur, Hochschule/Universität
Standort
Berlin
Arbeitsstunden pro Woche
15 - 25
Jobart
Praktikum
Gehaltsangabe
Zwischen 1€ und 2€ pro Monat
Verantwortlich für
Operations, customer support in French market
Tätigkeitsbereich
Sales / Vertrieb, Kundenservice
Führerschein erforderlich?
Nein
Auto erforderlich?
Nein
Motivationsschreiben erforderlich?
Ja
Sprachkenntnisse
Englisch, Deutsch, Französisch

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