French-speaking Operations - Working Student / Internship (m/w/x) in Berlin
HeavenHR, founded in 2015, is a fast-growing, dynamic SaaS HR-Tech startup in Berlin Kreuzberg, supported by experienced business angels and international investors. It was only last year that we successfully completed our Series B financing from Allianz X. Our innovative HR software is revolutionizing all areas of HR management. Whether holiday administration, payroll or the creation of new employees; HeavenHR's unique software simplifies many processes, saving users time and money - all on one platform! More than 1,000 SME customers are already using HeavenHR. To support our team, we are looking for a French-speaking Operations Working Student / Intern (w/m/x) , that maintains good and positive relationships with our French-speaking market.
Was du machen wirst:
Your duties:
- Help solve our French customers queries in a timely manner via phone and email (this can include software or billing inquiries)
- Take ownership and be given special projects from day 1 and collaborate closely with our Leads of Operations and HR (as you grow in the position, so will your responsibilities)
- Gain knowledge and develop best practices on how to maintain lasting and trusting customer relationships
- You love speaking to people on the telephone and like making French customers happy
- Support with our Operations and HR teams in their day-to-day tasks
Your background:
- You're a Bachelors or Masters student enrolled / completed in Business Development, Economics, or Human Resources or have previous experience in working with business operations, HR, or financial services
- You're a native French speaker but as a plus, you enjoy speaking English and / or German
- "Hands-on" mentality, you will jump in where you are needed most and solve the problem
- You are eager to learn and have the ability to work independently in an organised and structured way
- You have a persuasive nature and love to communicate with others
- Proficient knowledge of Google Apps (Gmail, Docs, Spreadsheets)
- You have a high willingness to learn and perform
Our Heaven includes:
- The opportunity to work in a start-up supported by strong and well-known investors
- Have the chance to contribute your ideas proactively and benefit from a steep learning curve
- Take responsibility and actively shape the success of HeavenHR
- Cooperation in a highly motivated and international team from over 14 nations
- Flat hierarchies
- A spacious, dog-friendly office loft in Berlin Bergmannkiez, Kreuzberg
- Refreshing drinks, fresh fruit, delicious snacks and regular team events
Ready to get started?
Was wir bieten:
- Company parties
- Dog friendly
- Flat hierarchies
- Fresh drinks
- Yummy snacks
- startup environment
Was wir erwarten:
- Fachabitur
- Resume
- Motivation Letter
Bewerben
Bist du der ideale Kandidat für diese Stelle? Dann bewirb dich jetzt und wir werden dich so schnell wie möglich kontaktieren.
Extra Informationen
- Status
- Inaktiv
- Ausbildungsniveau
- Fachabitur, Hochschule/Universität
- Standort
- Berlin
- Arbeitsstunden pro Woche
- 15 - 25
- Jobart
- Praktikum
- Gehaltsangabe
- Zwischen 1€ und 2€ pro Monat
- Verantwortlich für
- Operations, customer support in French market
- Tätigkeitsbereich
- Sales / Vertrieb, Kundenservice
- Führerschein erforderlich?
- Nein
- Auto erforderlich?
- Nein
- Motivationsschreiben erforderlich?
- Ja
- Sprachkenntnisse
- Englisch, Deutsch, Französisch
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