International Product Operations Intern (m/f/x) in Berlin

At HelloFresh, our mission is to change the way people eat - forever. From our 2011 founding in Europe’s vibrant tech hub Berlin, we’ve become the global market leader in the meal kit sector and inspire millions of energised home cooks across the globe every week.

We offer our meal kit boxes full of exciting recipes and thoughtfully sourced, fresh ingredients in more than 12 countries, operating from offices in Berlin, New York City, Sydney, Toronto, London, Amsterdam and Copenhagen and shipped out more than 250 Million meals in 2019. Our more than 5,000 employees are the heart and soul of our highly international, fast-paced, and dynamic environment where innovation and smart, fast action is encouraged.

We want you to join us and help take HelloFresh to the next level - as a company in its growth phase this is a great time to join. Career and development opportunities are endless. We will encourage you to make an immediate impact in your area of work as well as empower you to grow your career with us.

Our success does not come easily – we rely on complex feedback and data to help drive our business forward. This is why we are looking for a business savvy, analytically minded Intern to join our International Product Operations Team. 

From day one you’ll be given real accountability and use customer feedback to drive forward our product offering while liaising with both local and global stakeholders to steer our strategy to increase customer satisfaction.

The successful applicant will require a mix of entrepreneurialism, creativity, administration and commercial logic. 

The kind of experience that we offer has opened a number of doors for previous interns either within or outside of HelloFresh - including employment with some of the top strategy consulting firms and senior management positions in other startups.

• Identify innovative ways of optimizing the customer feedback loop with a view to improving the overall customer experience
• Design, test, and roll out new ways of improving customer retention and engaging our community
• Support cross-functional projects across the global business, liaising with key stakeholders in both local markets and the International team
• Analyze and monitor key business performance metrics
• Translate customer insights into business actions and priorities

• You have a strong academic record from a top university
• First professional experience (i.e. in form of internships) at a management consulting firm are a big plus
• You have previous experience with SQL and visualization tools such as Tableau
• You have hands-on mentality and an analytical way of working
• You are very energetic with strong interpersonal and communication skills
• You are comfortable with a dynamic entrepreneurial environment
• You are available as soon as possible for at least 6 months
• You speak English fluently (other European languages are a plus but not absolutely necessary)

• The chance to have a serious impact on one of the fastest-growing technology companies in Europe in an exciting growth phase
• A vibrant, international environment
• A guaranteed steep learning curve & boost for your career
• Paid internship
• Benefit from our selection of employee perks (significant reduction on your HelloFresh boxes, discount on the HelloFresh GO vending machines, free German classes, Geek Friday, discounts for our neighboring Fitness Studio & Urban Sports Club, weekly Yoga Classes, Summer & Winter Party)

Please submit your complete application below including your earliest starting date.