SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
PURPOSE AND OBJECTIVES
Support is undergoing its own digital transformation, aiming to serve the digital enterprise of our customers.
As an essential element to maintain highest levels of technical competence across all of SAP’s latest products and technologies, the Customer Success Services organization establishes a team dedicated to imperative core competencies in all relevant areas.
This Support Core Competence team has a very tight collaboration with the development teams of SAP to optimally help our most critical customers during the implementation and operation of the latest cutting-edge innovations. Within the Support Core Competence team, we are resolving complex product and configuration issues in different areas and contribute actively to the improvement of the product quality. Acquired experience will be the basis to drive the development and industrialization of our proactive support offerings as well as the knowledge transfer across the Customer Success Services organization. This will further drive the shift towards new technologies within Customer Success Services.
As a member of the Support Core Competence team you have the opportunity to work in different areas with different teams as an Associate Support Engineer. In addition, a senior architect will be assigned to you as mentor to quickly ramp-up your knowledge and get connected with the different stakeholders in the various teams. You will be responsible to perform the root cause analysis of complex issues with focus on the integration with Success Factors based on real customer cases, as well as drive the resolution together with SAP development and other departments. You will translate gained insights and experience into knowledge assets and service delivery tools/ procedures.
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you are passionate about technology of SAPs latest innovations and you like to work in a team that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions and provides a fun, flexible and inclusive work environment with top specialists– apply now.
As the SAP Success Factors/ Cloud Integration Associate Support Engineer in the Support Core Competence team you will:
We are looking for candidates who freshly graduated from university or who are within their first years of their professional career. The position can be filled as part time position. Graduates and BA students are welcome!
WHAT YOU GET FROM US
Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.
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