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Customer Support Manager (m/f/d) in Bonn

As a Customer Support Manager you will join a successful company founded and financed by the successful investor Frank Thelen who is famous for the award-winning German version of the TV show „Shark Tank“ („Die Höhle der Löwen“). You’ll be a member of the customer support team for our award-winning mobile apps Scanbot for iOS & Android as well as Unfade for iOS.

9 Stunden pro Woche
11.50€ pro Stunde

What are you going to do:

  • Maintain and improve our high customer satisfaction by acting as the spokesperson of our customers.
  • Provide technical support for our apps via Zendesk.
  • Provide quality assurance and testing for new products and releases.
  • Manage customer ratings on the App Stores and beyond.

What we offer:

  • Flexible working hours
  • Free drinks and snacks
  • Modern hardware
  • Experienced colleagues as mentors
  • Beautiful office right next to the Rhine

What we ask:

  • Fachabitur
  • English
  • German

Apply

Are you interested? Then click on the "Apply directly" Button and we will contact you asap.

Extra information

Status
Inaktiv
Education Level
Abitur, Andere, Fachabitur, Hochschule/Universität
Location
Bonn
Working hours per week
9
Type of Contract
Teilzeitjob, Nebenjob/Wochenendjob, Werkstudentenstelle, Minijob
Salary indication
11.50€ pro Stunde
Responsible for
Customer Support by email.
Profession type
IT / Software-Entwicklung / Programmierung
Full UK/EU driving license preferred
No
Car Preferred
No
Cover Letter Required
Yes
Languages
Englisch, Deutsch

Bonn | IT Jobs | Teilzeitjob | Nebenjob/Wochenendjob | Werkstudentenstelle | Minijob | Abitur | Andere | Fachabitur | Hochschule/Universität

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