Dutch Collection Officer in Berlin
We are a professional Multilingual recruitment specialist, with headquarters in Barcelona, focused on connecting candidates from all over the world with international businesses. Our strength is our power team of recruiters, all native in a specific language, which interact at a personal and human level understanding better who they have in front of them. Our ambition is to match the most exciting jobs with the best candidates who apply to use their native language as a unique competence within an International environment.
Was du machen wirst:
Dutch Collection Officer in Berlin
Would you like to join a fast-growing, modern company in the centre of Berlin?
Our client is a pioneer in the field of banking services, financial technology and mobile lending. They are currently looking for Dutch Collection Officers to join their international, open-minded team in the vibrant capital of Germany!
About the position
The Dutch Collection Officer is responsible for performing phone calls and e-mails to customers that are past due to understand reasons for delays in payments and negotiate and motivate them to repay their debts. In addition to direct customer service, the Collection Officer is accountable for establishing agreements on debt payments and constant monitoring of payment agreements, finding and updating data to debtors (skip tracing), and registering all collections activities in the computer system.
Main tasks include:
- Contacting customer that are past due over calls and e-mail
- Negotiating and motivating customers to repay their debts
- Determine customers' reasons for delays in payments
- Establishing agreements on debt payments, based on customers' financial situations
- Constant monitoring of payment agreements
- Finding and updating data to debtors (skip tracing)
- Registering collection activities in computer system
Are you the person we are looking for?
You are/have:
- Native (or near native) level of Dutch with a high level of English
- Minimum Secondary Education
- At least one year of experience in Debt Recovery or Account receivables (Overdue Portfolio is welcome but it is not considered a precondition)
- Knowledge of Customer Service and Debt Recovery is considered a plus
- Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel)
- Excellent communication skills, both in speaking and writing
- Structured, precise and able to work under pressure
Was wir bieten:
- Fulltime contract with fixed salary and monthly bonus
- Free public transportation ticket
- Daily drinks & fruits and gym membership
- Stylish, modern office with state-of-the-art technology
- Fun, international environment with regular team activities
- Different training programs to support your personal and professional development
- The chance to work in a fast growing, international finance company
Was wir erwarten:
- Abgeschlossene Berufsausbildung
- At least one year of experience in Debt Recovery or Account receivables (Overdue Portfolio is welcome but it is not considered a precondition)
- Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel)
Bewerben
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Extra Informationen
- Status
- Inaktiv
- Ausbildungsniveau
- Abitur, Andere, Fachabitur, Hauptschule, Realschule, Hochschule/Universität
- Standort
- Berlin
- Arbeitsstunden pro Woche
- 32 - 40
- Jobart
- Karrierestarter, Vollzeitstelle (mit Erfahrung), Vollzeitstelle
- Gehaltsangabe
- Zwischen 2,000€ und 2,500€ pro Monat
- Verantwortlich für
- Accounts Receivable
- Tätigkeitsbereich
- Finance / Accounting / Controlling, Kundenservice
- Führerschein erforderlich?
- Nein
- Auto erforderlich?
- Nein
- Motivationsschreiben erforderlich?
- Nein
- Sprachkenntnisse
- Englisch, Niederländisch
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