German Speaking Online Content Moderator in Malta in Msida, Malta

Was du machen wirst:

About the Role:

As a content moderator, your task is to make our customers successful by keeping their sites up to quality and free from fraudulent, inappropriate and prohibited content. You will learn how to spot scams, counterfeits, illegal items, and abusive content, and you will apply your knowledge using a back office tool to edit, approve or refuse ads submitted by users.

Your Role and Responsibilities:

• Reviewing and moderating ads and user-profiles, with high accuracy at a fast pace
• Participating in regular training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices
• Collaborating with your team members
• Providing feedback to managers on trends, common end-user mistakes and questions. You are our eyes and ears and you know the users the best!
• Giving input on improvements of publication rules to improve user experiences
• Supporting users and answer their questions via email

To Succeed in This Role, You Are:

• Fluent in German
• Flexible and able to make quick decisions in a dynamic environment
• Conscientious and reliable – commitment is one of our core values!
• Eagle-eyed with great attention to details
• Caring about people – you will be working with securing the online safety our customers and their users
• Ideally interested in marketplaces, shared economy and new technology
• Previous experience in content moderation, customer care and/or online business is a plus

Was wir bieten:

• Relocation Package
• Fun events, great colleagues and a fresh, playful workplace
• Free English- and Excel courses in our office

Bewerben

Bist du für diese Stelle geeignet? Dann klicke auf den 'Jetzt bewerben' button und wir kontaktieren dich so bald wie möglich.

Extra Informationen

To Succeed in This Role, You Are:

1. Fluent in German
2. Flexible and able to make quick decisions in a dynamic environment
3. Conscientious and reliable – commitment is one of our core values!
4. Eagle eyed with great attention to details
5. Caring about people – you will be working with securing the online safety our customers and their users
6. Ideally interested in marketplaces, shared economy and new technology
7. Previous experience in content moderation, customer care and/or online business is a plus

We Offer:

• An opportunity to make a positive impact on the digital world
• A stimulating and rewarding job in a fast-moving, innovative and international tech-company
• Career opportunities within a management or expert field
• A defined ladder for progression, ranging from level 1-6 for expert positions and Junior to Senior Team Leads
• Private Health Insurance
• Comprehensive training
• Free English- and Excel courses in our office
• Fun events, great colleagues and a fresh, playful workplace
• Re-location packages for international applicants
• Free shuttle service after the late shift

Status

Inaktiv

Ausbildungsniveau

Abitur, Andere, Fachabitur, Hauptschule, Realschule, Hochschule/Universität

Standort

Msida, Malta

Arbeitsstunden pro Woche

24 - 40

Jobart

Karrierestarter, Vollzeitstelle (mit Erfahrung), Vollzeitstelle

Gehaltsangabe

18,000€ pro Jahr

Verantwortlich für

Online Content Moderation

Tätigkeitsbereich

Kundenservice

Führerschein erforderlich?

Nein

Auto erforderlich?

Nein

Motivationsschreiben erforderlich?

Nein

Sprachkenntnisse

Deutsch