Customer Care Agent - German Speaking in Berlin
Talixo provides taxi and limousine transfers for travellers in over 100 countries worldwide - Fortune 500 companies, Travel Agencies and Online Platforms automate their booking process with our technology. We help small fleet partners in busy Mumbai, arrange taxi rides for travellers in far-away Argentina and assist our corporate clients navigating through the Manhattan city jungle... and we are just getting started.
What are you going to do:
When it comes to Operations, we believe that excellent customer service makes all the difference. At Talixo we are living a culture that fosters personal development and we make mutual appreciation a cornerstone of our work. You will be working in a very international and diverse team together with fellow colleagues from Greece, South Africa, the United States, Germany, France and Italy - quite a mix, which makes working in our team very special!
Responsibilities we will trust you with
More than just a typical customer service job:
- You will be pulling the strings behind Talixo's daily operations taking over responsibility for fleet disposition and monitoring of our live system.
- You will be working closely with our Fleet and Sales Departments to ensure our services run smoothly on a daily basis.
- You will be communicating with our customers and fleet partners around the globe via phone and e-mail answering their incoming inquiries and requests.
What we offer:
- Competitive salary (including nighttime and weekend surcharges)
- Very international team of passionate people who love what they do
- Opportunity to grow and develop your skills
What we ask:
- At least Abitur
- You have very good verbal and written communication skills in both German and English
- You know that a smile and just the right level of decisiveness are the recipe for success.
- You are willing to take on new challenges.
- You are enthusiastic about delivering an amazing experience for our customers.
- You know that teamwork is dreamwork.
- You are comfortable working rotating shifts.
- You are fluent in any other language than German and English.
- You have previously worked in a customer service centered role
- You are passionate about Tech and Transportation.
Apply
Are you the perfect candidate? Click the button 'apply now' and we'll contact you as soon as possible!
Extra information
- Status
- Inaktiv
- Education Level
- Abitur, Andere, Fachabitur, Hochschule/Universität
- Location
- Berlin
- Working hours per week
- 35 - 40
- Type of Contract
- Vollzeitstelle
- Salary indication
- 2,000€ pro Monat
- Responsible for
- Operations
- Profession type
- Administration / Verwaltung, Sales / Vertrieb
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Cover Letter Required
- No
- Languages
- Englisch, Deutsch
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